This 2002 evaluation report is an inspiring account of the innovative and ambitious Open Museum project, Glasgow. It was the first Heritage Lottery Fund (HLF) evaluation report to gather qualitative evidence based on social and economic outcomes. It demonstrates how museum outreach can be developed as a core way of working and discusses the challenges and successes.

This anthropological account describes two successful collaborations between museums and First Nation communities in Canada. The author argues that the success was partly dependent on the unique culture of the individual museums ¬- Glenbow Museum in Calgary and the Royal British Columbia Museum (RBCM) in Victoria.

This article highlights the difficulties of carrying out community consultation in relation to contested histories (focusing on the transatlantic slave trade). It is well worth reading, especially to appreciate the limitations on participation experienced by those consulted.

This rather old article (2001) sets out significant changes that have taken place in the museum workforce and argues that this will force a rethink of who participates in decision-making.

This article explores Social Tagging, or ‘Folksonomies’ (folk-derived taxonomies), as a result of the new technological landscape. It presents a model through which museums can engage with knowledge related to Web 2.0.

In this article Stein, uses a selection of practitioner commentaries to explore the complexities of participatory practice with museum collections in our growing online culture. It briefly examines aspects of co-creation, co-curation and co-interpretation with members of the public.

This article covers methods and examples of good practice of public crowdsourcing data for digital collections. Owens focuses on establishing a framework for developing equitable practice between institutions (such as libraries, archives and museums) and participants who add to the content of digital, cultural heritage collections.

This short article grapples with the issues and challenges of community participation in museum exhibitions. It relates very briefly the experience of the Revealing Histories project in Manchester. It talks about the challenges from those who viewed community voices as a threat to 'social order' rather than necessary and crucial to delivering cultural projects of relevance and importance.