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Benchmarks in Collections Care 2.0

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Benchmarks in Collections Care 2.0 has been comprehensively updated to reflect the latest in collections care practice.

This interactive spreadsheet in Excel, can be downloaded and used to review and improve your collections care.

Benchmarks reproduced in Excel is based on a spread sheet originally created by Chris Woods, Director of the National Conservation Service

Bibliography

Editor: Alex Dawson
Publisher: Collections Trust
Publication date: 05-04-2011
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